Jurnal Serasi

Journal of Secretary & Administration (SERASI) provides a high caliber scholarly research journal in secretary and administration. The focus of SERASI is to acquaint a broad audience of readers in the variety of intellectual traditions included under the rubric of secretary and administration in Indonesia. Therefore, the journal aims at disseminating research on the transfer, diffusion, and adoption of secretary and administration within the context of Indonesia; the innovation and development of secretary and administration solutions for and within this context; impacts of secretary and administration on society and of society on secretary and administration; and other relevant normative, empirical, and theoretical concerns of secretary and administration development, implementation, strategy, management and policy that are distinctive to Indonesia and associated developing economies. Indonesia, when compared to most other continents remains in a precarious situation. While secretary and administration have made significant inroads into the continent over the past decade and are beginning to contribute substantively to development.

Journal of Secretary & Administration (SERASI), ISSN:2085-0700 (printed), published by Akademi Sekretari Budi Luhur. SERASI is planning to collect the contributions of the researchers in the field of secretarial science and administration in giving the solutions for facing the disruptive era. This will be the general theme underlying the articles published. This theme is taken due to many challenges appear in this era. By this, it is hoped that the research published will have significant impacts to the problems encountered in daily life.

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Vol 18, No 1 (2020): Jurnal Sekretari & Administrasi (Serasi)

Jurnal Sekretari & Administrasi (Serasi) Vol 18 No 1 April 2020

Table of Contents


Iis Torisa Utami
Medya Apriliansyah
Rizky Eka Prasetya
Tio Prasetio
Hesti Umiyati, Sri Ristiyanti
Katry Anggraini, Agung Widodo